Booking Appointments for Agents

While Lisa schedules appointments for prospects, agents need to confirm they can attend the appointment. Agents see both:

Appointments accepted by the prospect
Appointments confirmed by the prospect

Lisa first messages agents after a prospect accepts an appointment. Below, you'll find a simple example conversation:

Prospects See	Agents See
`Are you interested in a 1br, 2br, or 3br?`
`Could you come in tomorrow at 3:30pm?`
`Would Wed at 4 work better?`
`Great! I have you confirmed. I'll send you a message three hours before your appointment to remind you.`	Calendar invite sent to first available agent in showing order, "Alice."
`One last thing, we have these qualifications ... is that okay with you?`
`Great! Thanks for confirming`
	`ACCEPTED` by agent Alice
`Hi, just to confirm, you're coming to your showing today at ... ?`
`Great! Our agent Alice will be there to show you around.`	Prospect `CONFIRMED` on calendar invite
Prospect meets agent at appointment	Prospect meets agent at appointment
`Hi! How'd it go? Here's the link to apply ...`
	`FEEDBACK` emailed to team in Evening Feedback report

Heads up: these messages are just examples. Messages vary a little across clients and properties. Lisa tweaks her language to get even more showings booked.

Lisa sticks to the general pattern above, but there are a few places it may change:

Booking Appointments for Agents

How did we do?

Related Articles

Contact