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How Do I Contact the Lisa Support Team?

If you're an AppFolio customer, write to: lisa.support@appfolio.com. All other customer should write to: support@dynasty.com. Make sure to check out the documentation here too. You might be able to f…

How Do I Mark a Unit as Rented?

If you're an AppFolio user, you can let Lisa know a unit has been leased using the automated Move In workflow. In the AppFolio (APM) system, navigate to the unit in its Property view: Click the Move…

What is the Evening Feedback Report?

After a prospect’s appointment, Lisa will reach out and ask how it went. Lisa collects all this feedback and puts in in the `Evening Feedback` report which she sends out after 7 pm. It looks like thi…

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