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How Do I Contact the Lisa Support Team?

If you're an AppFolio customer, write to: lisa.support@appfolio.com. All other customer should write to: support@dynasty.com. Make sure to check out the documentation here too. You might be able to f…

How Do I Mark a Unit as Rented?

If you're an AppFolio user, you can let Lisa know a unit has been leased using the automated Move In workflow. In the AppFolio (APM) system, navigate to the unit in its Property view: Click the Move…

When Does Lisa Put a Prospect on the Waiting List?

If Lisa doesn’t have the type of unit available that interests a prospect, i.e. 1br, 2br, 3br, etc. she will try to cross-sell them on another unit or property with your firm. If that doesn’t work, s…

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