Coronavirus (COVID-19): How Can We Reduce Risk?

Updated 3 years ago by Rob Ryan

As COVID-19 spreads we are taking additional safety measures to protect you, your families and our communities. We are acting in an abundance of caution and we believe being proactive is the right thing to do.

03/04 Update

New Provider

Lisa has upgraded to a higher quality virtual tour service. (See: Lisa Upgrades Virtual Tour Provider)

06/16 Update

Lisa now supports both virtual tours and in person tours

As things are starting to open up, some prospects may want to see places in person while others might want to continue doing virtual tours. You no longer have to choose between the two; Lisa can offer both. (See: Lisa and Multiple Tour Types).

To start using multiple tour types, just send us a message at support@dynasty.com

Update #2

Virtual tours feature now live

Lisa now supports virtual tours. (See: How Do I Start A Virtual Tour?).

To start using virtual tours, just send us a message at support@dynasty.com

Update #1

Virtual tours coming soon

Our product and engineering team is currently looking to build an option for virtual tours. More updates to come early next week.

Closing your leasing office

To reduce risk of infection in the short-term, here are steps that your team can take:

Cancel existing tours. If you want to canceling tours, please have your team DECLINE any existing showings and block their calendar until your office will reopen.
Show only vacant units. If you normally conduct showings for properties on NOTICE, email support@dynasty.com to change your setting to VACANT units only.
Block your calendar. If your leasing office will be closed temporarily, have your team block their calendars until your office plans to re-open. Here's a quick overview you can share on how your agents can block their calendars.

We appreciate your partnership and patience at this time. Please let me know if you have any questions or concerns.