Can I Have One Email for Several Agents?
Role-based emails, such as leasingoffice@property.com don’t work well:
- It’s uncertain who handles an appointment
- They result in a lower reply rate
- Many agents might accept the same appointment
- Role-based emails often cause synchronization errors
- They make it impossible to match showings events in PM software with your calendar
- They result in inaccurate information in the calendar
- Feedback doesn’t go to the right person
- A shared account is less secure
We ask that individual agents have their own email addresses.