What is the Evening Feedback Report?
After a prospectβs appointment, Lisa will reach out and ask how it went. Β Lisa collects all this feedback and puts in in the `Evening Feedback` report which she sends out after 7 pm. It looks like this:
4 prospect comments
Good evening. Of 9 showings:
π¬ 2 comments post-showing
ββββββββββββββββββββββββββββββββ
A Place Β Β Β Β ================ (1)
Another Pl. ================ (1)
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A Place Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β 2br
ββββββββββββββββββββββββββββββββ
3:30 PM Β Β Β Β Β Β Β Β Β Β Β Β Cheryl C + 1
ββββββββββββββββββββββββββββββββ
βIt went well! About to talk
with my roommates about
applying.
β βBob Barley
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Another Place Β Β Β Β
ββββββββββββββββββββββββββββββββ
other feedback
ββββββββββββββββββββββββββββββββ
βThe initial leasing agent I had
an appointment with was
so nice!β βAlice Anderson
ββββββββββββββββββββββββββββββββ
Bob Barley responded to Lisa when she asked how it went. Β He had attended an appointment at 3:30 with agent Cheryl C and one other prospect. In real feedback you can click on the prospects name to see a full transcript!
Lisa noticed Alice Andersonβs feedback in response to a different question. Β She may have come to a showing another day. Looking at the transcript might explain which agent was nice to her.